Frequently Asked Questions
Find answers to questions about your Visa Credit or Visa Debit
How do I apply for a Visa Card?
Visa does not issue Visa cards, financial institutions do. Review our list of card issuers.
I lost my card, what do I do?
If you've lost your card, call our Global Customer Assistance Center using one of our toll-free numbers.
Where can I see my Visa Card statement?
Visa does not retain any details of financial transactions that you may have undertaken using your Visa payment card — these are kept and managed by your Visa credit or debit card issuer.
To access your account information, please contact your Visa card issuer. You'll find their address and/or telephone number on:- Your Visa Card statement
- The telephone number may also appear on the back of the card itself
- You can also locate your card issuer and click through to their Web site for more information.
What can I do about unauthorized charges on my card?
Your card issuer can help you resolve issues regarding unauthorized transactions.
You'll find their address and/or telephone number on:- Your Visa Card statement
- The telephone number may also appear on the back of the card itself
- You can also locate your card issuer and click through to their Web site for more information
